The Road Ahead

As we've mentioned before, the new General Data Protection Regulation (GDPR) takes effect on 25th May 2018. GDPR replaces the Data Protection Act and applies more stringent requirements on how we gather, store and process data. Furthermore, GDPR provides more rights to those we hold data - customers and website visitors.

To meet the requirements and standards of GDPR, we've updated our Privacy Policy, Terms and Conditions and other legal documents. These updated policies, documents and agreements will take effect from the 22nd May 2018. If you are a Calzada Media customer or a visitor to our website, please take a moment to review these important documents.

• Privacy Policy
• Terms and Conditions
• Website Terms of Use

Customer Details & Consent

We have contacted individual customers in the last couple of weeks to confirm details we hold and request consent to store data where applicable. If any customer has a questions about the data we hold, please contact us via the support helpdesk

Improvements to Data Management

We've upgraded our customer portal, MyAccount, to simplify and enable customers to manage their account information, privacy and communication preferences.

As many are aware, on the 25th May a new set of data protection rules and regulations known as the EU General Data Protection Regulations or GDPR. Although we are leaving the EU, the government has previously announced that it will be implementing GDPR in full.

In the next couple of weeks we will be updating our privacy policy and other legal documents to reflect the changes brought by GDPR and to ensure we are compliant.

Data Consent

An important aspect of GDPR is the consent to store data, especially sensitive data like usernames and passwords. Our default policy is not to store customer usernames and passwords and we strongly advocate all customers to change any passwords we have issued (for example through account signup or password reset) to values that only they know.

For some customers, typically those with ongoing support, maintenance or management packages, we do store certain items of sensitive data like usernames and passwords. This data is retained with the knowledge of those customers and is required to deliver their service package. To ensure there is a formal, compliant record of consent for storing this data, we will be contacting all applicable customers in the next week explaining what data we hold and asking for their consent to continue to store it. If we do not receive consent, or no reply from a customer by the 1st May 2018, we will delete the relevant customer data.

Additional Questions

Anyone is entitled to ask for details of the data we hold about them. To do so, please see Requests for Account Information.

At Calzada Media, we are committed to storing the data we hold about our customers and visitors as safely and securely as possible. We do not seek to store massive amounts of personal data - we only store the information we require for operational needs and legal compliance.

To clarify what we data we collect, how it is stored and processed, we have revised and updated our Privacy Policy. There are no fundamental changes, but we have de-legalised the wording to make it simpler and clearer.

The revised policy applies not only to our website, but to all our products and services and any other websites we own.

Read: Calzada Media Privacy Policy