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The Road Ahead - Category: Data Privacy & Protection

24 May 2022 by Alexander John Announcements, Customers, Legal, Data Privacy & Protection, News
Length: 25 seconds (83 words)

We've made some changes to our Privacy Policy in light of recent updates to our website.

Our updated website includes a new security log that replaces the previous login log. The new security log records all core security actions for a user (customer) account including logons, password resets, status changes and agreements to legal documents and policies. The Privacy Policy has been revised to reflect these changes. As before, all account holders are able to view their log entries through MyAccount.

25 Jun 2021 by Alexander John Company, Announcements, Legal, Data Privacy & Protection, News
Length: 21 seconds (71 words)

We've made some update to our Data Retention Policy to reflect recent tweaks to our email logging and recording. We've also cleaned up some language to make a few points clearer.

The updated Data Retention Policy along with all our other legal documents and policies may be found in the Legal section accessible by click on the Legal & Privacy link found at the bottom of every page.

19 Jul 2019 by Alexander John Legal, Data Privacy & Protection, News
Length: 19 seconds (64 words)

We have updated our Privacy Policy to reflect some additional security measures that are being implemented on our website. As part of these security improvements, we will now be recorded additional information when customers log into MyAccount. These additional values will be used for security auditing and to identify possible unexpected logons.

Read and review our Privacy Policy and other Legal Documents and Policies.

25 May 2018 by Alexander John Announcements, Legal, Data Privacy & Protection, News
Length: 1 minute, 15 seconds (249 words)

GDPR day has arrived. Rejoice.

Update Privacy Policy and other legal documents and agreements.

To meet the requirements and standards of GDPR, we've updated our Privacy Policy, Terms and Conditions and other legal documents. These updated policies, documents and agreements took effect from the 22nd May 2018. If you are a Calzada Media customer or a visitor to our website, please take a moment to review these important documents.

Will any services change because of GDPR?

Any purchased services or products will continue as before. We've only had had to make one small modification to our web hosting service management tools as part of our GDPR compliance.

Will I still receive messages from Calzada Media?

If you are a Calzada Media customer with an ongoing service or product, then yes. You will continue to receive messages from us regarding the product or service you have purchased. These messages include renewal notifications, billing information or advanced warning of service maintenance or upgrade. We will send these message to you as part of our legitimate business interest and to satisfy the contractual agreement between us and our customers.

Will you be sending out marketing messages?

We will only send out marketing messages to people who have explicitly consented to receive them.

Questions?

If you have any questions, please do get in touch via the support helpdesk.

25 May 2018 by Alexander John Announcements, Web Hosting, Data Privacy & Protection
Length: 1 minute, 11 seconds (237 words)

In accordance with our Privacy Policy and our GDPR compliance, we have disabled direct remote access to our MariaDB servers. Access to MariaDB databases will still be available via the MariaDB Web Management tools:

Why?

For the last couple of months, we've been testing SSL connections for MariaDB using our in-house test servers. Regrettably these tests have demonstrated some inconsistencies and performance concerns with the various applications and services that use MariaDB when using SSL connections. We are still investigating this and hope to be able to enable SSL connections as soon as possible.

In our Privay Policy, we state that all connections to our websites and services are protected by SSL / HTTPS. As we are unable to deliver this protection, we are disabling this connection until such time we are able to protect it.

How do I manage my MariaDB database?

You can still manage your MariaDB databases using the Adminer tool available on your web hosting server (see links below). Connections to Adminer are protected by SSL / HTTPS.

Adminer on AVON

Adminer on SEVERN

What happens if I have a large query?

If you have a substantial query, please contact us via the Support Helpdesk as we may be able to run the query manually. Please note that this service is discretionary and we cannot provide assistance with debugging queries.

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