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The Road Ahead - Help & Support

24 Sep 2021 by Alexander John in Help & Support, Maintenance
Length: 18 seconds (59 words)

We will be performing routine maintenance on our TAMAR server later tonight (24th September 2021) after 8pm. We anticipate the total time required will be around 30 minutes to one hour.

During this period, there may be slight impairments to services or the occasional period of service unavailability.

We will update this post when the maintenance has been completed.

01 Jul 2021 by Alexander John in Domains, Help & Support
Length: 34 seconds (112 words)

In line with recent Nominet changes, we will be introducing client lock statuses for all UK domains towards the middle of July. This change mirrors the functionality already available for gTLDs like .com, net etc.

This additional functionality will be available for all current UK domain TLDs (co.uk, org.uk, me.uk, ltd.uk, plc.uk, net.uk, sch.uk, uk).

As we are still finalising and testing the required code changes for this functionality, an exact release date is not yet available. We are, however, aiming to make the functionality available towards the middle of July 2021.

For guidance and an explanation of domain locking, please see this support article.

30 Jun 2021 by Alexander John in Help & Support
Length: 10 seconds (34 words)

As part of routine maintenance and housekeeping, we will be restarting our TAMAR server at around 20:00 (BST) on the 30th June. We anticipate that downtime should last no longer than five minutes.

25 Jun 2021 by Alexander John in Announcements, Company, Data Privacy & Protection, Legal, News
Length: 22 seconds (72 words)

We've made some update to our Data Retention Policy to reflect recent tweaks to our email logging and recording. We've also cleaned up some language to make a few points clearer.

The updated Data Retention Policy along with all our other legal documents and policies may be found in the Legal section accessible by click on the Legal & Privacy link found at the bottom of every page.

25 Dec 2020 by Alexander John
Length: 32 seconds (107 words)

To all of our customers and visitors, we'd like to wish you a very Merry Christmas.

We hope you a wonderful and relaxing time over the festive period. Thank you for your custom and support throughout 2020 and we look forward to working with you again in 2021.

We are taking a small break today and tomorrow but we will be back to take support enquiries from Sunday 27th December.

We may perform some maintenance work on our services between Christmas and the New Year. As ever, advance notice will be posted on our website and social media feeds if there are planned service interruptions.

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The Road Ahead
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