The Road Ahead

In many ways, the IT industry is a lot like Network Rail - we tend to undertake upgrade and substantive maintenance work during the holidays. This year will be no different as we have a busy schedule of planned work to take place between Christmas and the New Year.

For the most part, the upgrade work will not interfere with normal operations. The big ticket item is an upgrade to our mailserver software which will require an unavoidable period of service interruption to all mail services. We're currently looking at around a 20 minute period of interruption, but we hope this will be much less.

As always, we will post individual notices on this blog and and on our Twitter Feed with regard to potential service interruptions. If you have any queries, please send us a message through helpdesk.calzadamedia.com.

Two new articles have been added to our knowledgebase on how to connect and upload files by FTP using the FileZilla client. FTP is the most reliable and fastest method available for web hosting customers to upload data to their web space.

Connecting to FTP using FileZilla

Uploading files by FTP using FileZilla

We've added a Help & Support section to our website to further enhance the assistance available to our customers.

A key component of the new section is our online library of knowledgebase articles and product documentation. This library is growing daily with new articles covering everything from common queries through to detailed technical documentation.

As always, you can can still get hold of us either by sending us a message or by calling us on 01494 372080.