22 Jan 2015 12:20 by Alexander John (CML)
Length:
As of the beginning of this week - 19th January 2015 - we have ceased to use our advertised telephone number of 01494 372080. If you call this number you will likely get the number you called could not be recognised message or words to that effect.
The decision to cancel this number may sound counterproductive especially as we don't plan on replacing it in the near future. This hasn't been a snap decision - it is one that we have been discussing for nearly a year.
We have been nearly inundated with unsolicited and nuisance calls. Every business gets these calls as we are exempt from the telephone preference service scheme. Often, these marketing and sales calls became a deluge to the extent we spent more time answering the telephone than working.
Virtually all of our customers - both new and existing - primarily communicate via by email or our helpdesk. If a telephone conversation is required, we are happy to supply our business mobile numbers.
Geographically, the telephone number no longer makes any sense. As a business, we are now primarily operate in Mid-Buckinghamshire into Northamptonshire. A Chesham based number is no longer an accurate representation of where we actually are.
With Facebook, Google+, Twitter, and our Helpdesk, we are still very easy to get hold of. If you wish to speak by telephone, send us a message, tweet or post including your telephone number via one of these methods and we'll call you back.