The Road Ahead

Microsoft Exchange 2013 is now the default messaging service for new customers. With Hosted Exchange 2013, you get the latest technology, a better way to share email, calendars and contact information and easier mailbox setup.

For existing customers, we can still add Exchange 2010 mailbox now and into the foreseeable future.

At the beginning of January we made a few changes to our spam or junk mail filters. Although there have been great strides in dealing with spammers, around 57% of messages received by our servers are identified as being spam.

Although we do intercept and delete a substantial proportion of spam before it is even delivered to individual customer mailboxes, there are some messages that do not quite meet the automatic deletion threshold. These messages are readily identifiable as our filters insert the text [SPAM] into the message's subject.

To make life a little simpler, we've made a small change to all mailboxes. From the beginning of 2013, any spam message that is delivered to a mailbox will now be placed within a new SPAM folder. As there is the possibility that a valid message may be identified as being spam - a false-positive - we recommend that all customers check the contents of the spam folder regularly.

This change only affects our standard mailbox customers. Customers with Hosted Exchange mailboxes have a different spam filtering system.

For more information, please read the knowledgebase article Where is my spam or junk mail.

We will be performing some maintenance work to our mail services from around 22:00 to 00:00 tonight (10th January 2014). This work will involve a short period of downtime for all mail services.

If you require any further information, please contact us at helpdesk.calzadamedia.com

Happy Christmas from Calzada Media!

If you're worried about whether Santa is on his way, check out either Google Santa Tracker or NORAD's Santa Tracker. They don't actually agree, so we'll leave it to you to trust either the Chocolate Factory or the US Military ;)

Don't forget, we'll be performing maintenance work between Christmas and the New Year.

In many ways, the IT industry is a lot like Network Rail - we tend to undertake upgrade and substantive maintenance work during the holidays. This year will be no different as we have a busy schedule of planned work to take place between Christmas and the New Year.

For the most part, the upgrade work will not interfere with normal operations. The big ticket item is an upgrade to our mailserver software which will require an unavoidable period of service interruption to all mail services. We're currently looking at around a 20 minute period of interruption, but we hope this will be much less.

As always, we will post individual notices on this blog and and on our Twitter Feed with regard to potential service interruptions. If you have any queries, please send us a message through helpdesk.calzadamedia.com.