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Mail Services Update

0
01 May 2014
 by Alexander John in Email, Help & Support, Maintenance
Length: 1 minute, 2 seconds (207 words)

Last night, we performed maintenance and upgrade to our core mail services. As a result, there are some changes to our mail services.

Service Upgrade

The core part of the work undertaken last night was the upgrading the software of our mail servers. The software upgrade was successful and all mail services resumed normal operation at around 23:00 last night.

E-mail Virus Scanning

All messages that pass through our servers are automatically scanned for viruses. Any message that contains in which a virus is detected is automatically deleted. We cannot guarantee our virus scanning to be foolproof, so we alway recommend that all of our customer utilises Antivirus protection on their computers as well.

Blocked E-mail Attachments

We automatically block e-mail attachments with particular filename extensions. In most cases, the blocked extensions are files that can cause harm if they are opened or downloaded. We've recently updated and expanded the list of blocked file extensions which take immediate effect.

Forthcoming Work

In the near future (date to be decided), we will be upgrading our webmail software. As with nearly all software upgrades there will be a short period period when webmail will be offline as we switch to the new software.

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