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The Road Ahead

News, updates and thoughts from Calzada Media

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19 Jul 2019
 by Alexander John in Data Privacy & Protection, Legal, News
Length: 19 seconds (64 words)

We have updated our Privacy Policy to reflect some additional security measures that are being implemented on our website. As part of these security improvements, we will now be recorded additional information when customers log into MyAccount. These additional values will be used for security auditing and to identify possible unexpected logons.

Read and review our Privacy Policy and other Legal Documents and Policies.

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25 May 2018
 by Alexander John in Announcements, Data Privacy & Protection, Web Hosting
Length: 1 minute, 11 seconds (237 words)

In accordance with our Privacy Policy and our GDPR compliance, we have disabled direct remote access to our MariaDB servers. Access to MariaDB databases will still be available via the MariaDB Web Management tools:

Why?

For the last couple of months, we've been testing SSL connections for MariaDB using our in-house test servers. Regrettably these tests have demonstrated some inconsistencies and performance concerns with the various applications and services that use MariaDB when using SSL connections. We are still investigating this and hope to be able to enable SSL connections as soon as possible.

In our Privay Policy, we state that all connections to our websites and services are protected by SSL / HTTPS. As we are unable to deliver this protection, we are disabling this connection until such time we are able to protect it.

How do I manage my MariaDB database?

You can still manage your MariaDB databases using the Adminer tool available on your web hosting server (see links below). Connections to Adminer are protected by SSL / HTTPS.

Adminer on AVON

Adminer on SEVERN

What happens if I have a large query?

If you have a substantial query, please contact us via the Support Helpdesk as we may be able to run the query manually. Please note that this service is discretionary and we cannot provide assistance with debugging queries.

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19 Apr 2018
 by Alexander John in Data Privacy & Protection, Legal
Length: 1 minute, 22 seconds (275 words)

As many are aware, on the 25th May a new set of data protection rules and regulations known as the EU General Data Protection Regulations or GDPR. Although we are leaving the EU, the government has previously announced that it will be implementing GDPR in full.

In the next couple of weeks we will be updating our privacy policy and other legal documents to reflect the changes brought by GDPR and to ensure we are compliant.

Data Consent

An important aspect of GDPR is the consent to store data, especially sensitive data like usernames and passwords. Our default policy is not to store customer usernames and passwords and we strongly advocate all customers to change any passwords we have issued (for example through account signup or password reset) to values that only they know.

For some customers, typically those with ongoing support, maintenance or management packages, we do store certain items of sensitive data like usernames and passwords. This data is retained with the knowledge of those customers and is required to deliver their service package. To ensure there is a formal, compliant record of consent for storing this data, we will be contacting all applicable customers in the next week explaining what data we hold and asking for their consent to continue to store it. If we do not receive consent, or no reply from a customer by the 1st May 2018, we will delete the relevant customer data.

Additional Questions

Anyone is entitled to ask for details of the data we hold about them. To do so, please see Requests for Account Information.

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12 Nov 2013
 by Alexander John in Announcements, Company, Data Privacy & Protection, Legal
Length: 34 seconds (113 words)

At Calzada Media, we are committed to storing the data we hold about our customers and visitors as safely and securely as possible. We do not seek to store massive amounts of personal data - we only store the information we require for operational needs and legal compliance.

To clarify what we data we collect, how it is stored and processed, we have revised and updated our Privacy Policy. There are no fundamental changes, but we have de-legalised the wording to make it simpler and clearer.

The revised policy applies not only to our website, but to all our products and services and any other websites we own.

Read: Calzada Media Privacy Policy

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