The Road Ahead

Some of our customers may experience a slightly impaired mail service this morning due to an ongoing issue with our data centre provider.

At midday today (23rd June 2018), our data centre provider informed us that an issue has been detected with the data storage system used by our standard mail services. They are investigating this issue and will be working to fix it as soon as possible.

At the time of writing, our standard mail services are working as expected. We continually monitor all our services and you may view our live service status at https://status.calzadamedia.com

Update 13:00

The latest updated we've received from our provider is that they've detected a drop in performance which they are investigating. We have been warned that performance may be degraded on a sporadic basis.

Our own monitoring system have yet to detect any impairment to our standard mail systems and they are working normally.

Update 14:48

Problem has been traced to a faulty disk that will be replaced. There is no impact to ongoing service performance and there is no indication to loss of data.

We've upgraded the software running our hosting control panel. This upgrade is primarily a security and reliability upgrade (i.e. fixing bugs and annoyances) and so most users should notice no difference or fundamental changes to functionality.

We will be doing some general maintenance and update work on our servers tonight (17th April 2018) between 22:00 and 23:00. During this period, access to some services may be impaired or unavailable.

Live and up-to-date status information on our services may be found on our live status page at https://status.calzadamedia.com

Our Hosted Exchange allows full collaboration services to Android phones including full mail, calendar and contact synchronisation using Microsoft's ActiveSync. We have recently updated our Knowledgebase step-by-step guides on setting up Hosted Exchange on Android smartphones and tablets. There are separate articles for Hosted Exchange 2010, 2013 and 2016:

• Hosted Exchange 2010
• Hosted Exchange 2013
• Hosted Exchange 2016

If you are using a 3rd party mail app, the generic settings are available in the separate knowledgebase article Generic Settings for Hosted Exchange on Android Devices.

We will be doing some general maintenance on our servers tonight (28th November 2017) between 22:00 to 23:00. As is almost inevitable, we will have to restart each server at least once to apply some updates and other software upgrades.