23 Jul 2018 12:12 by Alexander John
Length: 59 seconds (197 words)
Some of our customers may experience a slightly impaired mail service this morning due to an ongoing issue with our data centre provider.
At midday today (23rd June 2018), our data centre provider informed us that an issue has been detected with the data storage system used by our standard mail services. They are investigating this issue and will be working to fix it as soon as possible.
At the time of writing, our standard mail services are working as expected. We continually monitor all our services and you may view our live service status at https://status.calzadamedia.com
Update 13:00
The latest updated we've received from our provider is that they've detected a drop in performance which they are investigating. We have been warned that performance may be degraded on a sporadic basis.
Our own monitoring system have yet to detect any impairment to our standard mail systems and they are working normally.
Update 14:48
Problem has been traced to a faulty disk that will be replaced. There is no impact to ongoing service performance and there is no indication to loss of data.