The Road Ahead

We will be performing upgrade and maintenance work on the our website on the 21st January 2016 between 19:00 and 22:00. During this time, access to the website may be interrupted or be unavailable.

This work only applies to the Calzada Media company website. Service websites like Webmail, Our Status, Hosting Control Panel and other Hosting Services will not be affected and will continue to operate as normal.

Happy New Year!

Thanks to all our customers and visitors that made 2015 so enjoyable. We wish everyone a successful and happy 2016.

From 1st September we are slightly changing the way we handle support enquiries. The existing Support Helpdesk website has been replaced with new functionality within the My Account area of our website.

To manage and create a support ticket, click on the Sign In button at the top of the page, and then once logged in, click on the Tickets tab with My Account.

For customers that prefer to contact support via email - using the address support [at] calzadamedia.com - this will continue to operate as before.

The old helpdesk at http://helpdesk.calzadamedia.com has been retired. Any visitors to that address will automatically be redirected to the new helpdesk address of https://www.calzadamedia.com/support/helpdesk/

Important Information

As a measure against SPAM and other email-borne nasties, the ticket system only processes messages from recognised email accounts, principally the email address defined with your Calzada Media account. Messages from unknown senders will not be automatically deleted, but will be processed within 24-48 of receipt.

Some customers may have recently received a message with the subject (your-domain-name) notice from the email address info@registermediastar.com containing the text ATTENTION: IMPORTANT NOTICE and purporting to have been sent from Domain SEO Service Registration Corp. An example of this message is included below (with the domain name blocked out in orange).

This message is a scam.

We strongly recommend that you do not click on any link in the message - including the unsubscription link. Just delete the message and ignore it.

We've seen this message before - May 2014 - and it is an attempt to fool domain owners into spending money on a Search Engine Optimisation (SEO) service from a corporation allegedly based in Florida.

All instances of this message we've seen to date have been captured by our spam filters.

We will be performing essential maintenance work to our mail services tonight (24 April 2015) between 22:00 and 06:00. During that time, access to our mail services may be interrupted or otherwise impaired. Due to the nature of the work, all standard mail services will be affected including Webmail.

This work only applies to our standard mail accounts. Hosted Exchange users will not be affected.

Access to our helpdesk (/support/helpdesk/) will be unaffected with this work.

Update 23:25

The maintenance and upgrade work has been successfully completed. As there were a few DNS changes - changes to domain names - there may still be some intermittent disruption for the next couple of hours.