The Road Ahead

Merry Christmas and a Happy New Year to one and all.

Wishing everybody a prosperous and enjoyable 2022.

(Ornament Vectors by Vecteezy)

We've made some update to our Data Retention Policy to reflect recent tweaks to our email logging and recording. We've also cleaned up some language to make a few points clearer.

The updated Data Retention Policy along with all our other legal documents and policies may be found in the Legal section accessible by click on the Legal & Privacy link found at the bottom of every page.

To continue to support registrants of .com and .net domains that may have been affected by the COVID-19 / CoronaVirus pandemic, the restore fee waiver for these TLDs has been extended for another 60 days until 1st August 2020 at 03:59:59 GMT/UTC.

Additionally, from the 1st June 2020, restore fees will also be waived on .tv, .cc and .name TLDs until 1st August 2020 at 03:59:59 GMT/UTC.

In light of the developing situation surrounding the outbreak of Coronavirus COVID-19, we want to keep you updated regarding measures we are taking to ensure we can continue to deliver our products and services.

We aim to continue to operate as business as usual wherever possible. The only change we are making is that we will no longer undertake any site visits.

If you are experiencing difficulties in paying for products and services please contact us as soon as possible so we can work with you to make things easier.

If an issue should arise, we ask for your patience and understanding whilst it is resolved. Where a service is delivered through a supplier, we are already in contact to discuss and accommodate any changes they may be implementing.

These are exceptional and unprecedented times. Please heed the official government advice at https://www.nhs.uk/conditions/coronavirus-covid-19/. We ask everyone to show kindness and support to one another.

Take care and best wishes to all.

Alexander John

Director, Calzada Media Limited

We've made a few changes to our customer (MyAccount) login to protect against malicious login attempts. Customers logging in will now need to complete a CAPTCHA or Are you human? question in addition to entering their username and password details. We've added the CAPTCHA challenge to guard against malicious automated systems that may attempt to penetrate our login system through a brute force attack.

Our CAPTCHA challenge is to complete a relatively simple maths operation, for example: 1 + 2 = ? If you are unable to complete the CAPTCHA question, refresh the login page (press F5 or CTRL+R or use the browser refresh button) to get a new CAPTCHA question.

If you have any questions about CAPTCHA or your customer account, please contact us.