06 May 2025 16:07 by Alexander John (CML)
Length: 26 seconds (86 words)
In light of some recent support requests, we've updated the relevant article on Support Knowledgebase to explain why we don't provide remote access to our database servers.
A full explanation is available in the linked article, but the barebones reason is that remote access is too much of a security and infrastructure risk. We do offer a number of online alternatives to our customers to manage their hosted databases, details of which may be found in the Databases section of the Knowledgebase.