Issue Tracker (Foundation Module)

Sadly, we are ceasing the sale of new Hosted Exchange services with immediate effect (20th September 2022). Hosted Exchange services for existing customers will be discontinued on the 15th November 2022.

This is not a decision we have made lightly nor wish to have made. Regrettably, our Hosted Exchange service provider is substantially increasing costs for the second year running and it is no longer financially viable for us to continue to offer Hosted Exchange services.

We have attempt to find alternative providers within the UK, but without any success.

We will be contacting all affected customers this week and will work with them to find a different provider or an alternative solution.

We send our deepest condolences to the Royal Family following the passing of Her Majesty Queen Elizabeth II. On the day of the state funeral, 19th September 2022, Calzada Media will be closed as a mark of respect.

We appreciate that that may not be possible for some of our customers. As with any other bank holiday, we still provide emergency support cover should it be necessary. If any of our customers have an issue or question they may be raised using a support ticket. Emergencies will be addressed as soon as possible with any other business deferred until 20th September 2022.

We've made some changes to our Privacy Policy in light of recent updates to our website.

Our updated website includes a new security log that replaces the previous login log. The new security log records all core security actions for a user (customer) account including logons, password resets, status changes and agreements to legal documents and policies. The Privacy Policy has been revised to reflect these changes. As before, all account holders are able to view their log entries through MyAccount.

Merry Christmas and a Happy New Year to one and all.

Wishing everybody a prosperous and enjoyable 2022.

(Ornament Vectors by Vecteezy)

As is traditional at the time of year, in between mince pies and other festivities we will be installing some upgrades and undertaking routine maintenance on our systems. Wherever possible, we schedule this work to take place at time of low activity and interruption. Typically, the period between Christmas and New Year is such a time.

We don't anticipate any substantial downtime or upgrade work. If there will be any downtime periods in excess of five minutes, we will announce them in advance through our regular channels.

Further updates on the installed upgrades and any new or enhanced features or services will be released in the near future.