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The Road Ahead

News, updates and thoughts from Calzada Media

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25 May 2018
 by Alexander John in Announcements, Data Privacy & Protection, Legal, News
Length: 1 minute, 15 seconds (249 words)

GDPR day has arrived. Rejoice.

Update Privacy Policy and other legal documents and agreements.

To meet the requirements and standards of GDPR, we've updated our Privacy Policy, Terms and Conditions and other legal documents. These updated policies, documents and agreements took effect from the 22nd May 2018. If you are a Calzada Media customer or a visitor to our website, please take a moment to review these important documents.

Will any services change because of GDPR?

Any purchased services or products will continue as before. We've only had had to make one small modification to our web hosting service management tools as part of our GDPR compliance.

Will I still receive messages from Calzada Media?

If you are a Calzada Media customer with an ongoing service or product, then yes. You will continue to receive messages from us regarding the product or service you have purchased. These messages include renewal notifications, billing information or advanced warning of service maintenance or upgrade. We will send these message to you as part of our legitimate business interest and to satisfy the contractual agreement between us and our customers.

Will you be sending out marketing messages?

We will only send out marketing messages to people who have explicitly consented to receive them.

Questions?

If you have any questions, please do get in touch via the support helpdesk.

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04 Feb 2017
 by Alexander John in Announcements, News
Length: 43 seconds (143 words)

Thames is dead. Long live Avon and Nene.

We have retired our oldest hosting server, Thames, and it with two new servers called Avon and Nene. All websites and services hosted by Thames have been transferred across to the new servers.

This replacement is the first of a series of upgrades we have planned for 2017.

New Hosting Control Panel

As part of the upgrade, we've moved to a new Hosting Control Panel. The new control panel software is more intuitive and reliable than it's predecessor WebsitePanel (which, if we are honest, we didn't particularly get on with either).

The new control panel has a new web address too: https://cp.calzadamedia.net

New Microsoft SQL Server Packages

As we are increasingly deploying websites powered by Microsoft SQL Server, we will shortly be

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30 Jan 2016
 by Alexander John in Announcements, Domains, News, Products & Services
Length: 35 seconds (116 words)

From Tuesday 1st March, the UK Registry Nominet will be increasing the prices it charges for all .UK domains by around 50%. Consequently, Calzada Media will reflect this change and our price for .sld.uk domains will be £5.99 + VAT / year. The registrations and renewals under .sld.uk are:

We are pleased to announce that direct .UK registrations (for example mydomain.uk) will remain at their current price of £9.99 + VAT

To take advantage of the current pricing, we encourage all of our customers to renew or register your domain names for upto the maximum of 10 years before the end of February 2016.

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05 Mar 2015
 by Alexander John in News
Length: 2 minutes, 55 seconds (584 words)

Like many Google account holders, we received a message last Sunday (1st March) with the subject Policy Breach Notice with the text:

Publisher ID: *******************************

Dear Publisher,

We have now verified that we are no longer detecting PII being passed to Google from the account(s) under your control.

Thank you for helping to resolve this matter.

Regards,

The Google Policy Team

Eh!? Even we were confused by this. The message has absolutely no context to it whatsoever. To be blunt, it is absolute gibberish. What is PII? What Policy?

A quick Google search later (the irony) explains that PII stands for Personal Identifiable Information. The general online opinion was that this message related to Google AdSense and that it probably had been sent out by mistake.

Five days later we've finally received confirmation from Google that this message was a mistake. If you haven't already received it, the message is:

Dear Publisher

Google recently sent you an email in English from publisher-policy-no-reply@google.com, with the subject of "policy breach notice," regarding personally identifiable information.

The message was sent in error; we would like to convey our sincerest apologies for the alarm that this must have caused you and your colleagues.

You do not need to take specific action on this erroneous message however, due to the dynamic nature of publisher monetization we encourage you to periodically review our resources regarding PII.

As you know, our policies prohibit partners from sending us data that could be recognized or used by our systems as personally identifiable information. When we learn of violations, we notify the publisher and take swift action.

We know that you take user data and our program policies very seriously, and this message must have caught you off guard. For more information about the specific policies that govern passing PII to Google, and tips for continuing to keep your account compliant, please visit our help center.

Thank you,

Stephen, Amy, Geoff and Rebecca
Google Publisher Policy Team

Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you about important changes to your AdSense or DoubleClick product or account.

The good news is that there is nothing to worry about. If you have a Google AdSense account, your adverts should still be appearing.

For your own protection, you should never pass any personally identifiable information (PII) to Google through any of your ads hosted by AdSense. It would appear that some time ago some publishers (aka AdSense customers) were found to be passing this information and Google notified them of their mistakes. Google then sent the Policy Breach Notice message to those publishers they considered to have fixed the mistakes. Unfortunately, it would appear that Google sent the same message to a large proportion of publishers who have never made the mistake (us included).

Mistakes do happen. It is sometimes frighteningly easy to send messages to the wrong recipients when you are using automated systems. In all likelihood there was probably a couple lines of wonky code involved.

It is a little unfortunate that it appears to have taken Google 5 days to acknowledge and apologise. This is after all, a corporation with a market value of $400 billion. Did it really take 4-5 days to investigate?

As for the original Policy Breach Notice message, we're thinking of using it as an example of how not to communicate with your customers.

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24 Dec 2014
 by Alexander John in Announcements
Length: 18 seconds (59 words)

Merry Christmas from everyone at Calzada Media

Thank you for your continued business and we wish you a very Merry Christmas and a Happy New Year.

Christmas & New Year Hours

Thursday 25th December: CLOSED

Friday 26th December: CLOSED

Monday 29th December: Normal Hours

Tuesday 30th December: Normal Hours

Wednesday 31st December: CLOSED from 2pm

Thursday 1st January: CLOSED

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