The Road Ahead

As part of our rolling maintenance programme, we have updated Roundcube Webmail (which powers our Webmail service) and Adminer Database Management to their latest releases.

Webmail - Access Webmail | Webmail Support

Adminer Database Management - Access Adminer | Adminer/Database Support

In light of some recent support requests, we've updated the relevant article on Support Knowledgebase to explain why we don't provide remote access to our database servers.

A full explanation is available in the linked article, but the barebones reason is that remote access is too much of a security and infrastructure risk. We do offer a number of online alternatives to our customers to manage their hosted databases, details of which may be found in the Databases section of the Knowledgebase.

We wish everyone a Happy and Prosperous 2025!

We will be operating limited opening hours during the Christmas and New Year holiday period.

Dates denoted with an asterisk (*) may be when we will be undertaking annual maintenance and upgrade tasks. Please check this blog and our Twitter/X feed for possible period of service impairment.

As part of the recent WebMail upgrade, we also upgraded the available PHP to 8.3.1.2. As per PHP's announcement, this is a security release.

As 7.x is no longer supported - with either improvements or security fixes - we will shortly be removing it from general availability. If you are still running an application that may limited to 7.x, please ensure it updated.

ImageMagick 3.7 now available

Additionally, the ImageMagick v3.7 extension is now available for PHP v8.3. This extension is not enabled by default. If you require it, enable it either through the Hosting Control Panel or by submitting a support ticket.