The Road Ahead

Our infrastructure provider will be undertaking scheduled maintenance on 13th May 2025 between 17:00 and 18:00 GMT/UTC that will impact our tamar.calzamedia.net server. This maintenance may cause a brief loss of connectivity - i.e. availability of services - for around five minutes.

Please note this maintenance is scheduled by our infrastructure provider and cannot be changed.

We advise all relevant customers to avoid performing any complex tasks (backups, uploads, updates etc) on their websites during this period.

As part of our rolling maintenance programme, we have updated Roundcube Webmail (which powers our Webmail service) and Adminer Database Management to their latest releases.

Webmail - Access Webmail | Webmail Support

Adminer Database Management - Access Adminer | Adminer/Database Support

In light of some recent support requests, we've updated the relevant article on Support Knowledgebase to explain why we don't provide remote access to our database servers.

A full explanation is available in the linked article, but the barebones reason is that remote access is too much of a security and infrastructure risk. We do offer a number of online alternatives to our customers to manage their hosted databases, details of which may be found in the Databases section of the Knowledgebase.

We wish everyone a Happy and Prosperous 2025!

We will be operating limited opening hours during the Christmas and New Year holiday period.

Dates denoted with an asterisk (*) may be when we will be undertaking annual maintenance and upgrade tasks. Please check this blog and our Twitter/X feed for possible period of service impairment.