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Mail Server

11 Aug 2014
 by  in Announcements, Email, Help & Support, Maintenance
Length: 36 seconds (120 words)

You may have noticed that we had a few a technical issues over the weekend (saturday) that affected our mail services. These issues are now fixed and we apologise for any inconvenience caused.

We suffered a bit of a domino affect. A hard disk error caused a database failure that in turn stopped our mail servers from processing and routing e-mail messages. We were still receiving messages, but they were just building up in a big queue awaiting sorting and delivery. Once the underlying issue had been resolved, all outstanding messages were processed and delivered as normal.

All web hosting and associated services (and their associated databases) were not affected by these issues and continued to operate as normal.

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