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New Network & Service Status Website

21 Jul 2014 by Alexander John in Announcements, Help & Support
Length: 41 seconds (137 words)

Our new Network & Service Status website is now live at This new service presents live status information taken from the systems that continually monitor the availability of our websites and services.

Our Support Helpdesk">support helpdesk (Support Helpdesk (opens in new window)"> has also moved to a new server. Any existing tickets have been transferred across and the website and e-mail addresses remain unchanged.

With these changes, our key support and status systems are now independent of our web hosting infrastructure - they are even located in a different part of the country! This aim of these changes to impose a higher degree of resilience - in the event of a hosting issue our independent support systems will continue to operate allowing our customers to monitor our status and contact us.

Tags: Helpdesk, Network, Our Status, Resilience, Service Status
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