Why haven't I received a domain renewal invoice

Article Id
kb243
Published
17 Nov 2015 at 13:29
Last Updated
17 Nov 2015 at 13:30

We do not automatically generate and send invoices for domain renewals. When a domain is due for renewal, we will send renewal notifications messages to your accounts's email address 45, 30 and 7 days before the domain's expiry date and on the expiry date itself.

If you opt to renew the domain, a renewal invoice will be generated as part of the order process.

We do not automatically renew domain names. It is beholden on the customer to manually renewal their domains.

     
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