Help & Support

Routine Maintenance

KB38 Last reviewed 27 November 2013

We occasionally need to perform routine maintenance and service work on our services. In some circumstances, this may lead to one or more services being offline for a short period of time.

Wherever possible, we undertake maintenance work outside of normal work hours - typically either after 19:00 during the week, or over the weekend - to reduce any service interruption.

Advanced warning of all planned maintenance work is placed on our blog and Twitter feed at least 24 hours before it is due to take place.

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