Introduction
Apple iPhones and iPads include support for IMAP accounts. This articles explains the steps involved to configure an iPhone or iPad to access our standard POP3/IMAP email accounts.
Method
- On the iPhone or iPad, tap on Settings
- Tap Mail, Contacts, Calendars
- Tap Add Account
- Tap Other
- Tap Add Mail Account
- Complete the fields:
- Name = Your Name
- Address = your email address
- Password = account password
- Description = optional description
- Tap on Next
- Ensure IMAP is selected (should have blue background)
- Enter your incoming mail server details:
- Hostname is typically mail.. For example, if your email address is joe@mydomain.com, then hostname will be mail.mydomain.com
- Username = your full email address
- Password = your account password
- Enter your outgoing mail server details:
- Hostname is typically mail.. For example, if your email address is joe@mydomain.com, then hostname will be mail.mydomain.com
- Username = your full email address
- Password = your account password
- Tap on Next
- Your iPhone or iPad will attempt to establish an SSL connection to our mail servers. Our standard mail accounts don't include SSL connectivity, so this will fail with the message "Do you want to try setting up the account without SSL?"
- ?Tap No
- Tap Save
- If prompted with This account may not be able to send or receive emails. Are you sure you want to save?" tap Save
- Tap the account you just added (identified by email address)
- Scroll down and tap the SMTP button
- Select OFF for Use SSL
- Select Password for Authentication
- Select 25 for Server Port
- Tap the SMTP button to go back
- Tap your email address to go back
- Tap Advanced
- Scroll down to Incoming Settings
- Select OFF for Use SSL
- Select Password for Authentication
- Select 143 for Server Port
- Tap your email address to go back
- Tap Mail to go back
- Tap the Home button
- Tap the Mail App to check your configuration