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Help! No statistic appear

KB21 Last reviewed 27 November 2013
What to do if the website statistics are showing no data.

Problem

I have enabled website statistics, but when I visit the site no data appears

Answer

Website statistics do not appear nor update in real-time. Due to the amount of data that has to be processed, statistics are automatically updated once a day at 0600 GMT.

If you have only just enabled website statistics or have just created your hosting account, your statistics data has yet to be processed. To request a manual update of the statistics data, please contact our support team.

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