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How to create an auto responder/out of office message

KB78 Last reviewed 02 February 2017
How to configure an auto responder or out of office message for a mail account.

All mail accounts include the ability to set an auto responder or out of office message. To create an auto responder, you will need to log into our Hosting Control Panel.

How To

  1. Log into the Hosting Control Panel.
  2. From the left-hand Account Menu, click on Spaces
  3. From the Hosting Spaces menu, click on the space that contains your website (most accounts will only have 1 space).
  4. From the left-hand Hosting Space Menu, float your mouse over the Mail option. A side menu will open, click on Accounts.
  5. Click on the e-mail address of the account to create the auto responder for
  6. Check/tick the option autoresponder enabled.
  7. Enter the subject and message to use for the auto responder message
  8. Click on the Save button at the bottom of the form to save and enable the auto responder message.

Additional Information

Once configured, an auto responder will continue to operate until it is manually removed.

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