Removing Exchange 2016 Mailbox from Gmail App

Article Id
kb302
Published
12 Nov 2018 at 15:34
Last Updated
16 Mar 2023 at 18:27
Reading Time
40 seconds

Introduction

This article provides a step-by-step guide to removing a configured Exchange account from the Android Gmail App.

Method

Open Gmail App

Click on the menu option in the top left – this is three stacked horizontal lines.

Removing Exchange Mailbox 2016 from Gmail App (Step 1)

Tap on Manage accounts

Removing Exchange Mailbox 2016 from Gmail App (Step 1)

Tap on Exchange mailbox (this will be identified by the text Exchange underneath the email address)

Removing Exchange 2016 Mailbox from Gmail App (Step 3)

You will be shown a screen titled Sync. In the top right of the screen, tap on the 3 vertical dots (under the time in the screenshot below) and then tap on Remove Account.

Removing Exchange 2016 Mailbox from Gmail App (Step 4)

The app will prompt you to confirm removal. Tap on Remove account.

Removing Exchange 2016 Mailbox from Gmail App (Step 5)

The app will now remove the Exchange mailbox. If the account was fairly large, your device may be slow for a little while as the mail data is deleted.

     
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