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Basic Mailbox Settings (POP/IMAP)

KB262 Last reviewed 26 February 2016
The POP or IMAP configuration settings for Hosted Exchange mailboxes.

Overview

This article provides configuration settings for connecting to a Hosted Exchange mailbox using either POP3 or IMAP.

Introduction

If you are unable to use Microsoft Outlook to access your Hosted Exchange mailbox, you may access email messages using any POP3 or IMAP email client. Popular examples include Mozilla Thunderbird, Opera Mail and Windows Live Mail.

If you connect using either POP or IMAP, you will only be able to access email messages. Other Hosted Exchange services like Contacts, Calendars and Public Folders will not be available.

POP3

Please note that we do not provide IP addresses for mail servers. We use a range of available servers on the cloud network to deliver and receive messages.

Important: Email clients that access mailboxes using POP tend to delete messages on the server once they have been downloaded. To prevent this, you will have to change or enable a setting within the email client's configuration to Leave messages on the server once downloaded (or words to that effect). Please consult the documentation for your chosen email client on how to do this.

Exchange 2010

Setting Name Value
POP3 Server IP Address cas.messageexchange.com
Port 110
Username Full Hosted Exchange email address
Password Hosted Exchange account password
Authentication Type Basic (No SSL or TLS0

Exchange 2013

Setting Name Value
POP3 Server IP Address cas.cloudplatform1.com
Port 110
Username Full Hosted Exchange email address
Password Hosted Exchange account password
Authentication Type Basic (No SSL or TLS0

IMAP

Please note that we do not provide IP addresses for mail servers. We use a range of available servers on the cloud network to deliver and receive messages.

Exchange 2010

Setting Name Value
IMAP Server IP Address cas.messageexchange.com
Port 110
Username Full Hosted Exchange email address
Password Hosted Exchange account password
Authentication Type Basic (No SSL or TLS0

Exchange 2013

Setting Name Value
IMAP Server IP Address cas.cloudplatform1.com
Port 110
Username Full Hosted Exchange email address
Password Hosted Exchange account password
Authentication Type Basic (No SSL or TLS0
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