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Blackberry Internet Services (BIS)

KB254 Last reviewed 26 February 2016
How to connect to Hosted Exchange using Blackberry Internet Services (BIS)

Overview

This article provides configuration settings to use when connecting to Hosted Exchange through Blackberry Internet Services (BIS).

Blackberry BIS

This is a free method that may be used to connect to Hosted Exchange if Blackberry Internet Services (BIS) is enabled on your handset by your phone provider. Connecting and configuring BIS may be done either via setting on the handset or through your phone provider's website.

BIS will only provide access to emails in your Hosted Exchange mailbox. Sending or deleting emails from your handset will not synchronise with your mailbox. In order to synchronise your emails between your handset and your mailbox you will need to select one of the other services.

Connecting using BIS

Connection settings vary on whether you have an Exchange 2010 or Exchange 2013 account.

Exchange 2010

Setting Name Value
Email Address Your Hosted Exchange email address
Server Name https://cas.messageexchange.com/owa
Username Your Hosted Exchange email address
Password Your Hosted Exchange password
Domain Leave Blank
Description Anything you wish to call the account. For example My Hosted Exchange

Exchange 2013

Setting Name Value
Email Address Your Hosted Exchange email address
Server Name https://cas.cloudplatform1.com/owa
Username Your Hosted Exchange email address
Password Your Hosted Exchange password
Domain Leave Blank
Description Anything you wish to call the account. For example My Hosted Exchange
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