Recovering Deleted Items

KB163 Last reviewed 17 December 2014

Support article detailing how to recover deleted items in Hosted Exchanged.

1 Overview
2 Recovering Deleted Items

Overview

This article explains how to recover deleted items in hosted exchange provided the messages were deleted within the last 30 days.

Recovering Deleted Items

With our Hosted Exchange service, it is possible to recover mail items that have been deleted from an Exchange mailbox within 30 days using one of the following processes:

Through Outlook Web Access (OWA) or Webmail

Log into OWA at http://e xchange.calzadamedia.net
Right-click on Deleted Items and select Recover Deleted Items
A dialog will appear listing items that available for recovery. Select the required items and click on Recover
Another dialog will appear asking you where you wish to send the recovered items

Via Outlook 2007

Open Outlook 2007.
Go to Tools > Recover Deleted Items
Select the items you wish recover.
Click on the Recover button in the dialog toolbar (second from left)

Via Outlook 2010 & Outlook 2013

Open Outlook 2010 or Outlook 2013
Select the folders tab in the top toolbar
Select Recover Deleted Items
Highlight the items you wish recover
Click on the Recover button in the dialog toolbar (second from left)

Recovering Deleted Items

Contents

Overview

Recovering Deleted Items

Through Outlook Web Access (OWA) or Webmail

Via Outlook 2007

Via Outlook 2010 & Outlook 2013

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