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Enabling or disabling a staff user account

KB153 Last reviewed 28 November 2013
Article explaining how to enable or disable staff user accounts in TaxiOffice.


This article provides information on how to enable or disable a staff user account in TaxiOffice Admin.


Only accounts with either Admin or Manager roles are able to create new user accounts.

The number of user accounts, and their roles, may be limited by your TaxiOffice subscription.


TaxiOffice uses e-mail addresses for usernames. As TaxiOffice sends important messages to users, it is important that any e-mail address actually exists.

  1. Log into TaxiOffice Admin
  2. Go to Settings & Tools > User Manager
  3. Click on the Edit link next to the target user account in the users list
  4. Change the value of Enabled to match your requirements
  5. Click on the Save button

Additional Notes & Recommendations

  • To protect your TaxiOffice instance, please use complicated passwords. If at all possible, avoid using personal names, places or dates in passwords. If you wish to create a complicated password, try our Password Generator
  • You cannot create user accounts with e-mail addresses that are already registered within the system. This includes any e-mail addresses already registered for customers and drivers.
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