Smartphone Configuration
Published:
01 Aug 2013, last updated 27 Feb 2016
Overview
All smartphones including iPhones, iPads, Android, Windows etc may connect to our hosted exchange with the same common settings. The exception to these are Blackberry handsets who have a different configuration.
In some cases, you may have an issue connecting a smartphone to Exchange if you have not completed the DNS setting configuration. Critically, the autodiscover CNAME must be in place before connecting to Exchange.
Generic Settings
These settings apply for all smartphones except Blackberry handsets.
Hosted Exchange 2010
| Setting Name |
Value |
| Email Address: |
The Hosted Exchange E-mail Address |
| Server Name: |
cas.messageexchange.com |
| Username: |
The Hosted Exchange e-mail address |
| Password: |
The password assigned to the mailbox |
| Domain: |
At first, leave blank. If no connection, enter messageexchange.com |
| Description: |
Anything you wish to call the account |
| Use SSL |
On |
Hosted Exchange 2013
| Setting Name |
Value |
| Email Address: |
The Hosted Exchange E-mail Address |
| Server Name: |
cas.cloudplatform1.com |
| Username: |
The Hosted Exchange e-mail address |
| Password: |
The password assigned to the mailbox |
| Domain Field: |
At first, leave blank. If no connection, enter cloudplatform1.com |
| Description: |
Anything you wish to call the account |
| Use SSL |
On |