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I've ordered a domain but it doesn't appear

KB221
Article Id:
12 Jan 2015
Published:

Problem / Issue

You have ordered/registered a new domain name but it doesn't appear in the list of domains in MyAccount

Solution

The most common explanation for this is that you have yet to pay for the domain. We do not start the provisioning process until payment has been received in full.

To pay for the domain, please click on the Orders tab in My Account and then click on Pay Now next to the relevant order.

If you have already paid for the order, please contact us for further assistance.

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