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Important: Using the correct mail server address

27 Apr 2015
 by  in Email, Help & Support, Maintenance
Length: 47 seconds (157 words)

Following on from the mail server maintenance work over the weekend, it would seem that some customers have been mistakenly using an incorrect server address to access mail services, namely

The correct address for all standard mail services (SMTP, POP & IMAP) is

If you need to update your email program, please check out the relevant sections in our support knowledgebase.

If your mail program is not listed above let us know and we'll see if we can create a step-by-step guide. Until then, please refer to Email Server & Settings.


If your email program starts playing up or you need to access your mailbox on the move, our Webmail is accessible wherever you have an Internet connection. Just open a web browser and go to

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